Your chats New chat
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Prism AI {{ chatSubtitle }}
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1
Onboarding friction wall Members who finish onboarding are 4x more likely to stay active. Only 52% of the 2026 cohort finished it.
−214
2
No re-engagement sequence None of the stalled members were contacted after they stopped attending.
0 of 214
3
Completion alert never configured The decline was visible in the feed before anything surfaced it to you.
5 weeks

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1
Send a relaunch communication to all 1,640 eligible members Monj has had no promotion since the February launch email. A relaunch to the full eligible population, leading with the GLP-1 companion angle and the returning plant sessions, is the fastest way to move enrolment before the renewal.
+215 enrolled Communications
Can I draft the relaunch email for you? Yes Not now
2
Bring back the live plant sessions Monthly in-person cooking sessions at all three plants, scheduled at shift change so plant staff can attend. This is what carried 2025 to 42% utilization and it stopped in January.
+14 pts engagement Communications
Shall I book the three plant sessions? Yes Not now
3
Reward module three A $25 milestone at the batch-cooking module, exactly where 176 members stop. Members who pass module three complete the curriculum 71% of the time.
+9 pts engagement Incentives
Want me to set up the $25 milestone? Yes Not now
4
Target the 1,108 GLP-1 members Only 96 of your 1,204 GLP-1 members are enrolled. Monj is built as a GLP-1 companion, so this is the highest-intent audience you have.
+340 members Communications
Shall I build the GLP-1 audience? Yes Not now
5
Fix the on-ramp Move the invitation from the first week of hire to day 30, and send a two-week nudge to anyone who enrols but never opens a module.
+6 pts engagement Programs
Should I change the invite to day 30? Yes Not now
See the drop-off data Add plan to Actions and Tasks
Week-2 drop-off by population
Hourly31%
Salaried11%
$184Ksavings at risk
$5,350cost to run the fix
 {{ m.source }} Open the data view
Review the draft campaign Send to Rachel to verify
Drafted by Conductor Not sent
Evening and weekend sessions for the 214 stalled members
Audience214 members stalled at week 2, 87% hourly
ChannelsEmail and app push, 6:00 PM local
OfferEvening and weekend slots, $25 at week 4
Modeled96 to 130 members recovered
Approve and schedule Edit the copy
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This chat has no dataset attached yet. Ask about a program, incentive spend or a data feed and I will build the view from that feed. I built the chart and table for you. The panel is too narrow to read them here, so open the data view alongside the conversation.
Open at full size Download CSV
Relaunch email Draft · opens in the data view
›
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Prism AI is checking the feed
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Monj utilization by month, 2026 against 2025 50% 25% Contractual floor 35% 2025, 39% 2026, 19% Feb Mar Apr May Jun Jul 2025 held above the floor all year. 2026 has been below it every month.
Module Reached Dropped Of starters
Module 1 · Kitchen basics311—100%
Module 2 · Mediterranean plate2446778%
Module 3 · Batch cooking6817622%
Module 4 · Low-inflammatory swaps412713%
Completed curriculum29129%
1,400 1,000 600 0 −214 at wk 3 616 2025 Wk 1 Wk 2 Wk 3 Wk 4 Wk 6 Wk 9 Wk 12 Members remaining, 2026 cohort against the 2025 actual
Population Enrolled Wk 2 drop Completing
Hourly, plant 527 31% 34%
Salaried 631 11% 59%
Spouse and dependent 126 14% 55%
All members 1,284 21% 48%
$1.5M $1.0M $0.5M Exhausted Sept 8 Jul 7 Jul 21 Aug 4 Aug 18 Sept 1 Sept 15 Cumulative Q3 commitment against the $1.5M fund, $43K per week
Activity Reward Earned Spend
Health assessment$508,402$420,100
Biometric screening$755,118$383,850
Preventive visit$1002,004$200,400
Steps challenge$253,908$97,700
Committed$1,240,000
42unmatched, 0.14% of file
11cleared by Rachel
31need a date of birth
Record Site and batch Missing field Status
VIC-104882Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104883Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104884Ridgefield, Jul 26 hire batchDate of birthCleared
VIC-104891Ridgefield, Jul 26 hire batchDate of birthOpen
+38 moreAll from the same batch
Same failure in April and June 18 records in April, 7 in June, both after a Ridgefield shift-system export. The export template is the cause, not the records.
FromVantage Benefits <benefits@vantageindustrial.com>
To1,640 eligible members · GLP-1 segment prioritised
SubjectCooking is back on the schedule at Vantage
PreviewMonthly sessions at all three plants, plus a $25 reward at module three.

Hi {{ '{' }}first name{{ '}' }},

Monj is your cooking and food-as-medicine benefit, and it is free with your Vantage plan. It teaches you to actually cook, in short guided sessions, rather than handing you another meal plan to follow.

Two things changed this month. Live sessions are back at Ridgefield, Bell Creek and Wynn Park, held at shift change so you can go without staying late. And you now earn a $25 reward when you finish the batch-cooking module.

If you take a GLP-1 medication, this is built for you. Monj focuses on the eating habits that hold your results steady as your dose changes or you taper off.

Start your first session

Takes about 20 minutes. Nothing to install, and your plan covers it in full.

Send plan Tuesday 9:00 AM local, with a nudge on day 8 to anyone who does not open. Plant staff receive an SMS variant.
Approve and schedule Edit the copy
No data view for this chat yet Ask a question that returns a chart or a table and it opens here beside the conversation.
Download CSV Add to a report
Prism AI Vantage Industrial Corp. · feeds current to Jul 30, 5:41 AM
Dock to the side panel Back to home
Your chats New chat
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Relaunch email Draft · opens in the data view
›
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Drafted by Conductor Not sent
Evening and weekend sessions for the 214 stalled members
Audience214 members stalled at week 2, 87% hourly
ChannelsEmail and app push, 6:00 PM local
OfferEvening and weekend slots, $25 at week 4
Modeled96 to 130 members recovered
Approve and schedule Edit the copy
{{ artifactTitle }} {{ artifactSource }}
Open in the data view
Monj utilization by month, 2026 against 2025 50% 25% Contractual floor 35% 2025, 39% 2026, 19% Feb Mar Apr May Jun Jul 2025 held above the floor all year. 2026 has been below it every month.
Module Reached Dropped Of starters
Module 1 · Kitchen basics311—100%
Module 2 · Mediterranean plate2446778%
Module 3 · Batch cooking6817622%
Module 4 · Low-inflammatory swaps412713%
Completed curriculum29129%
1,400 1,000 600 0 −214 at wk 3 Wk 1 Wk 2 Wk 3 Wk 4 Wk 6 Wk 9 Wk 12 Members remaining, 2026 cohort against the 2025 actual
Population Enrolled Wk 2 drop Completing
Hourly, plant52731%34%
Salaried63111%59%
Spouse and dependent12614%55%
All members1,28421%48%
$1.5M $1.0M $0.5M Exhausted Sept 8 Jul 7 Jul 21 Aug 4 Aug 18 Sept 1 Sept 15 Cumulative Q3 commitment against the $1.5M fund, $43K per week
Activity Reward Earned Spend
Health assessment$508,402$420,100
Biometric screening$755,118$383,850
Preventive visit$1002,004$200,400
Committed$1,240,000
42unmatched, 0.14% of file
11cleared by Rachel
31need a date of birth
Record Site and batch Missing field Status
VIC-104882Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104883Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104884Ridgefield, Jul 26 hire batchDate of birthCleared
+38 moreAll from the same batch
FromVantage Benefits <benefits@vantageindustrial.com>
To1,640 eligible members · GLP-1 segment prioritised
SubjectCooking is back on the schedule at Vantage
PreviewMonthly sessions at all three plants, plus a $25 reward at module three.

Hi {{ '{' }}first name{{ '}' }},

Monj is your cooking and food-as-medicine benefit, and it is free with your Vantage plan. It teaches you to actually cook, in short guided sessions, rather than handing you another meal plan to follow.

Two things changed this month. Live sessions are back at Ridgefield, Bell Creek and Wynn Park, held at shift change so you can go without staying late. And you now earn a $25 reward when you finish the batch-cooking module.

If you take a GLP-1 medication, this is built for you. Monj focuses on the eating habits that hold your results steady as your dose changes or you taper off.

Start your first session

Takes about 20 minutes. Nothing to install, and your plan covers it in full.

Send plan Tuesday 9:00 AM local, with a nudge on day 8 to anyone who does not open. Plant staff receive an SMS variant.
Approve and schedule Edit the copy
This chat has no dataset attached yet. Ask about a program, incentive spend or a data feed and I will build the view from that feed.
Download CSV Add to a report

{{ m.text }}

{{ m.text2 }}
1
Send a relaunch communication to all 1,640 eligible members Monj has had no promotion since the February launch email. A relaunch to the full eligible population, leading with the GLP-1 companion angle and the returning plant sessions, is the fastest way to move enrolment before the renewal.
+215 enrolled Communications
Can I draft the relaunch email for you? Yes Not now
2
Bring back the live plant sessions Monthly in-person cooking sessions at all three plants, scheduled at shift change so plant staff can attend. This is what carried 2025 to 42% utilization and it stopped in January.
+14 pts engagement Communications
Shall I book the three plant sessions? Yes Not now
3
Reward module three A $25 milestone at the batch-cooking module, exactly where 176 members stop. Members who pass module three complete the curriculum 71% of the time.
+9 pts engagement Incentives
Want me to set up the $25 milestone? Yes Not now
4
Target the 1,108 GLP-1 members Only 96 of your 1,204 GLP-1 members are enrolled. Monj is built as a GLP-1 companion, so this is the highest-intent audience you have.
+340 members Communications
Shall I build the GLP-1 audience? Yes Not now
5
Fix the on-ramp Move the invitation from the first week of hire to day 30, and send a two-week nudge to anyone who enrols but never opens a module.
+6 pts engagement Programs
Should I change the invite to day 30? Yes Not now
See the drop-off data Add plan to Actions and Tasks
{{ m.source }}
Open the data view Review the draft campaign
Prism AI is checking the feeds
{{ p.label }}
↑
{{ artifactTitle }} {{ artifactSource }}
Collapse
Monj utilization by month, 2026 against 2025 50% 25% Contractual floor 35% 2025, 39% 2026, 19% Feb Mar Apr May Jun Jul 2025 held above the floor all year. 2026 has been below it every month.
Module Reached Dropped Of starters
Module 1 · Kitchen basics311—100%
Module 2 · Mediterranean plate2446778%
Module 3 · Batch cooking6817622%
Module 4 · Low-inflammatory swaps412713%
Completed curriculum29129%
1,400 1,000 600 0 −214 at wk 3 616 2025 Wk 1 Wk 2 Wk 3 Wk 4 Wk 6 Wk 9 Wk 12 Members remaining, 2026 cohort against the 2025 actual
Population Enrolled Wk 2 drop Completing
Hourly, plant 527 31% 34%
Salaried 631 11% 59%
Spouse and dependent 126 14% 55%
All members 1,284 21% 48%
$1.5M $1.0M $0.5M Exhausted Sept 8 Jul 7 Jul 21 Aug 4 Aug 18 Sept 1 Sept 15 Cumulative Q3 commitment against the $1.5M fund, $43K per week
Activity Reward Earned Spend
Health assessment$508,402$420,100
Biometric screening$755,118$383,850
Preventive visit$1002,004$200,400
Steps challenge$253,908$97,700
Committed$1,240,000
42unmatched, 0.14% of file
11cleared by Rachel
31need a date of birth
Record Site and batch Missing field Status
VIC-104882Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104883Ridgefield, Jul 26 hire batchDate of birthOpen
VIC-104884Ridgefield, Jul 26 hire batchDate of birthCleared
VIC-104891Ridgefield, Jul 26 hire batchDate of birthOpen
+38 moreAll from the same batch
Same failure in April and June 18 records in April, 7 in June, both after a Ridgefield shift-system export. The export template is the cause, not the records.
FromVantage Benefits <benefits@vantageindustrial.com>
To1,640 eligible members · GLP-1 segment prioritised
SubjectCooking is back on the schedule at Vantage
PreviewMonthly sessions at all three plants, plus a $25 reward at module three.

Hi {{ '{' }}first name{{ '}' }},

Monj is your cooking and food-as-medicine benefit, and it is free with your Vantage plan. It teaches you to actually cook, in short guided sessions, rather than handing you another meal plan to follow.

Two things changed this month. Live sessions are back at Ridgefield, Bell Creek and Wynn Park, held at shift change so you can go without staying late. And you now earn a $25 reward when you finish the batch-cooking module.

If you take a GLP-1 medication, this is built for you. Monj focuses on the eating habits that hold your results steady as your dose changes or you taper off.

Start your first session

Takes about 20 minutes. Nothing to install, and your plan covers it in full.

Send plan Tuesday 9:00 AM local, with a nudge on day 8 to anyone who does not open. Plant staff receive an SMS variant.
Approve and schedule Edit the copy
No chart for this answer Ask for a comparison, a trend or a breakdown and it opens here beside the conversation.
Download CSV Add to a report
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Earn and redeem
Incentives (Earn) Track and manage incentive programs available to your members
Member marketplace (Redeem) Manage rewards members can redeem with their earned incentives
Milestones View and manage program milestones and member achievement progress
Activities and challenges
Challenges View and manage challenges available to your members
Daily activity tracking View and manage daily activity goals and member tracking progress
Employee trackers and devices View and manage fitness trackers and devices connected to your members' accounts
Health and habits
Habit building Help members build lasting healthy habits through guided programs and check-ins
Healthy habits Encourage and track daily healthy behaviors and habits across your members
Health risk assessment View health risk assessments completed by your members
Conductor
byCastlight
Benefits
Benefit programs Explore your available benefit programs
Rewards
Communications
Communication and outreach
Employer messages Create and manage messages sent to your members from your organization
Events Create and schedule upcoming events available to your members
Surveys Create and manage surveys to gather feedback from your members
Survey config Configure and manage survey templates that are used for targeted member surveys
Resources
MEC Toolkit Access employee messaging templates to better communicate to your members
Document center Upload, view and manage documents and resources shared with your members
Performance
Data and insights View metrics and analytics across your benefits programs and member engagement
Reports Access and download detailed reports on your benefits programs and member activity
Operations
Controls and configuration
Health Trackers View and manage member health tracking device integration.
Report filters (Attribute selection) Customize the additional attributes used to filter your reports.
Product release notes Stay up to date with the latest Conductor features and product updates
Prism AI {{ orgInitials }} {{ orgViewName }}
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Performance

Total Membership
12,480+4.2% vs last quarter
View total enrollment data
Registered members
4,33740.7% of eligible · +1.9 pts vs last quarter
View data on member account activity
Total claims spend
$38.4M+7.2% vs last year
View data on paid claims

Programs

Hinge Health Active members by program week 2026 cohorts, Jan 6 to Jul 6, against the 2025 actual
48% finishing, down from 61%
1,400 1,000 600 0 −214 at wk 3 616 2025 Wk 1 Wk 2 Wk 3 Wk 4 Wk 6 Wk 9 Wk 12 1,284 enrolled, up 22% on last quarter
Insights

Signing up was too hard, no one checked in when members stopped coming, and no alert warned us for five weeks. Members who finished signing up were four times more likely to stay, so making sign-up easier will help the most.

Source: Hinge Health weekly outcomes file, received Jul 29 at 6:02 AM. All 1,284 member records loaded, none rejected. Savings are calculated using the MSK rate agreed in your 2026 contract.
Go to all benefit programs
Tell me more
BetterHelp New registrations and active sessions by month January to September, first plan year of the benefit
Sessions down 40%
450 300 150 0 248 sign-ups, 430 sessions JanFebMarAprMayJunJulAugSep New registrations Active sessions
Insights

The April email campaign lifted sign-ups from 3% to 24% in six weeks, but with no follow-up, sessions have fallen 40% from the spring peak. A reminder to members who signed up but never booked is the quickest way back.

Source: BetterHelp monthly utilization file, received Sep 30. Satisfaction comes from the in-app survey, 612 responses.
Go to all benefit programs
Tell me more

Incentives

Milestones
Health assessment67%
8,402 of 12,480 members
Biometric screening41%
5,118 members · closes Nov 14
12-week MSK program48%
Below the 61% 2025 actual
Preventive visit16%
2,004 members · slowest milestone
HSA funding81%
1,081 of 1,342 enrolled · $0 reward
Tobacco cessation42%
44 of 104 registered · 0 completed
Spouse and dependent HRA51%
843 of 1,607 eligible · $150 reward
Open milestone dashboard ›
Incentive activities
7 earning
Q3 fund committed$1,240,000.00 of $1,500,000.00
At the current earn rate the fund is exhausted the week of Sept 8
ActivityRewardEarnedSpend
Health assessment$508,402$420,100
Biometric screening$755,118$383,850
Care guide$1001,286$128,600
Preventive visit$1002,004$200,400
Steps challenge$253,908$97,700
+2 more activities1,904$9,350
Manage rewardable activities ›
Marketplace analytics
Rolling 90 days
$1.10M redeemed, 14,208 transactions
$148K unredeemed, 2,904 members
31% Amazon, the top shop
Gift cards46%
HSA contribution28%
Merchandise14%
Charitable donation12%
Open marketplace reporting ›

Communications

Messages and surveys
3 live
Aug 5, 8:00 AM
Scheduled
Back-to-school well-being email All employees, 12,480 recipients
Aug 12, 12:00 PM
Scheduled
Biometric screening reminder Not yet screened, 7,362 recipients
Not scheduled
Drafted by Conductor
MSK week-2 re-engagement 214 stalled members. Nothing sends until you approve it.
Open the comms calendar ›
Events 3 scheduled
OCT
8
Onsite biometric screening 7:00 AM – 3:00 PM · Ridgefield plant
312 of 640 booked
OCT
15
Monj live cooking session 2:30 PM, at shift change · Bell Creek break room $25 module-three reward
48 registered
OCT
22
Open enrollment benefits fair 10:00 AM – 2:00 PM · Virtual and Wynn Park HQ Includes Hinge Health and BetterHelp
14 vendors
Open the events calendar ›